Support
Support
Use this page for launch support, account questions, card-data issues, and safety reports.
Contact Support
Email support@grookaivault.com with a short description of the issue and the email address or profile link connected to your account.
What To Include
- Account help: your account email and what you were trying to do.
- Card data issue: the card name, set, card number, and Grookai URL if available.
- Safety report: the profile, message, card, Wall item, or listing involved.
- Bug report: device, browser or app version, and screenshots if useful.
Account Deletion
Account deletion requests are handled on the Account Deletion page.